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Ä¢¹½ÊÓÆµ Named a Leader in 2025 Gartner? Magic Quadrant? for Digital Employee Experience

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Ä¢¹½ÊÓÆµ recognized as a Leader for the second consecutive year

Redwood City, Calif. ¨C May 29, 2025 ¨C Ä¢¹½ÊÓÆµ, the leader in AIOps for observability, today announced that the Company has been positioned by Gartner as a Leader in the Magic Quadrant for Digital Employee Experience (DEX) tools for the second year in a row. The evaluation was based on specific criteria that analyzed the Company¡¯s overall Completeness of Vision and Ability to Execute, in the newly published Magic Quadrant dated May 26, 2025.

Read complimentary copy of report:?2025 Gartner? Magic Quadrant? for Digital Employee Experience Tools (DEX)

 

Ä¢¹½ÊÓÆµ Aternity ¨C Accelerated Rate and Pace of Innovation

Over the past year, Ä¢¹½ÊÓÆµ has delivered an unmatched level of innovation to the DEX market. The Company has introduced 18 new products and major enhancements that directly target DEX teams, setting a new standard for digital experience management. Among the innovations delivered include: Aternity Mobile, the industry¡¯s first DEX for enterprise-owned mobile devices; ?IQ Assist, Generative AI that delivers instant, context-rich insights that surfaces root cause graphically and suggests remediations; and Ä¢¹½ÊÓÆµ Aternity for Intel? Thunderbolt? and Wi-Fi making the Company the only DEX vendor to support visibility and management of Intel Thunderbolt connected peripherals and Wi-Fi performance. Ä¢¹½ÊÓÆµ remains committed to rapid product development and raising the bar for the industry.

“Ä¢¹½ÊÓÆµ has developed a differentiated, future-ready solution that is advancing the DEX market and has set us apart from others in the category. From enabling AI-driven automation with real-time, full-fidelity data to addressing agent fatigue and supporting mobile workforce enablement, Ä¢¹½ÊÓÆµ has set a new bar in the industry,¡± said Jim Gargan, CMO of Ä¢¹½ÊÓÆµ. ¡°To be named as a Leader in the Gartner Magic Quadrant for Digital Employee Experience Tools, we believe validates our forward-thinking strategy and vision.¡±

 

Ä¢¹½ÊÓÆµ ¨C The Only Vendor to be recognized in both DEX and DEM Magic Quadrant Reports

Ä¢¹½ÊÓÆµ is the only vendor to have been recognized in Magic Quadrant for Digital Employee Experience Management (DEX) Tools for the second consecutive year as well as the 2024 Magic Quadrant for Digital Experience Monitoring (DEM), which we believe underscores Ä¢¹½ÊÓÆµ¡¯s commitment to delivering seamless digital experiences across all user segments.

 

Read blog:? Ä¢¹½ÊÓÆµ Recognized as a Leader in the 2025 Gartner Magic Quadrant for Digital Employee Experience Tools (DEX)

 

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market¡¯s competitors. A Magic Quadrant provides a graphical competitive positioning of four types of technology providers, in markets where growth is high and provider differentiation is distinct: Leaders, Visionaries, Niche Players and Challengers.

To download a complimentary copy of the 2025 Gartner Magic Quadrant for Digital Employee Experience Tools report, please visit: /resource/analyst-report/gartner-digital-employee-experience-tools-dex-2025-magic-quadrant/

Please visit??to learn more about Ä¢¹½ÊÓÆµ Aternity, Aternity Mobile and Ä¢¹½ÊÓÆµ¡¯s AI-powered Unified Observability Platform to optimize digital experiences.

 

 

GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner Report: Gartner, Magic Quadrant for Digital Employee Experience Tools (DEX), Dan Wilson, Stuart Downes, Lina Al Dana, 26 May 2025

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner¡¯s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Ä¢¹½ÊÓÆµ

Ä¢¹½ÊÓÆµ, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Ä¢¹½ÊÓÆµ¡¯s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Ä¢¹½ÊÓÆµ also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally ¨C including 95% of the FORTUNE 100 ¨C we are empowering next-generation digital experiences. Learn more at

Ä¢¹½ÊÓÆµ?and certain other terms used herein are trademarks of Ä¢¹½ÊÓÆµ LLC. All other trademarks used herein belong to their respective owners.

 

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