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AIOps: AI for IT Operations

Ä¢¹½ÊÓÆµ's AIOps ensures performance, availability, and great digital experiences, using AI and automation.
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What is AIOps?

According to Gartner, AIOps combines big data and machine learning to automate IT operations processes, including event correlation, anomaly detection and causality determination. It is used to solve problems current visibility solutions fall short on. Ä¢¹½ÊÓÆµ IQ uses full-fidelity cross-domain data and applies AI techniques and automation workflows to collect diagnostic content and prioritize events for fast, focused root cause analysis.

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eBook

Four Key Benefits of AIOps

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Customer Challenge

Modern IT is Exponentially More Complex

Today¡¯s IT teams are being flooded with overwhelming volumes of data and alerts that fail to provide diagnostic context. It is no longer practical for IT teams to analyze and correlate this data manually and still meet operational expectations. This is where AIOps can help.

1%

Agree that AI will help them deliver a better digital experience for end users.

Our Approach

The Power of the Ä¢¹½ÊÓÆµ Platform

Our AIOps strategy for observability mitigates risks, safeguards sensitive data, and ensures that AI outcomes are trustworthy, ethical, and consistent with organizational goals. With Ä¢¹½ÊÓÆµ all data remains in a closed-looped system controlled by the customer, and we only use the IT data attributes that are agreed upon. We offer the industry¡¯s most comprehensive telemetry and use real data¡ªwe never use synthetic data¡ªso your results will be more precise. That¡¯s Safe, Secure and Accurate AI.

Observability Capabilities

Capture full-fidelity data to monitor across the IT landscape

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Intelligent Capabilities

Enable IT departments to implement AI across observability tools to transform IT operations

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Ä¢¹½ÊÓÆµ Platform

Help organizations to build actionable strategies and benefit from full-stack telemetry AI operations

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CAPABILITIES

AI-Ready Data

Ä¢¹½ÊÓÆµ captures full-fidelity telemetry in real time, giving customers unique insights. Ä¢¹½ÊÓÆµ optimizes AI-driven IT Ops for the enterprise for on-premises, cloud and edge. Ä¢¹½ÊÓÆµ Data Store unifies all observability data, including third-party sources, for precise, high-quality insights at scale.

Diagnosis & Resolution

We make AI easy to implement and effective at scale through causal, predictive, and generative AI. Causal AI correlates issues and patterns to identify anomalies and root cause, Predictive AI forecasts future problems, and Generative AI provides smart, reasoned, explainable insights and recommendations.

Automation

No-code/low-code automations eliminate complexity, streamline third-party data integration, connect distributed systems, accelerate incident response and remediation, and simplify the creation of custom user experiences. You can use pre-built automations or our easy-to-use tool to build or customize your own.

 

Eliminating Data Silos

Siloed tools amplify noise leading to long resolution times. The Ä¢¹½ÊÓÆµ Platform integrates 3rd-party tools to unify data across networks, apps, infrastructure, and users¡ªgiving IT one clear view, and enabling Ä¢¹½ÊÓÆµ AI to deliver accurate insights, rapid troubleshooting, & better user experiences.

RELATED PRODUCTS

Ä¢¹½ÊÓÆµ IQ Ops

SaaS-delivered AIOps service that surfaces impactful issues with the context to resolve them fast.

Enabling Technologies

Supporting accurate collection and analysis of data, driving actionable insights, and empowering teams to resolve issues proactively.

Ä¢¹½ÊÓÆµ Portal

Leverages cross-stack observability data to create dynamic dashboards for ensuring digital experiences.

KEY Resources
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Global Survey 2025

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The Future of IT Operations in the AI Era

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