SUPPORT PARTNERS
The Ä¢¹½ÊÓÆµ Authorized Support Partner (RASP) Program
The Ä¢¹½ÊÓÆµ Authorized Support Partner program enables our valued partners to deliver partner-branded support on Ä¢¹½ÊÓÆµ products to meet their customer¡¯s critical business needs. The program is designed to expand Ä¢¹½ÊÓÆµ¡¯s support coverage while delivering the following benefits to our Ä¢¹½ÊÓÆµ support partners and customers:
RASP for partners:
- Maintain existing customer relationships
- Build and enhance support service capabilities
- Be recognized and differentiated
- Qualify for special pricing and discounts
RASP for customers:
- Maintain existing relationships with trusted partners
- Access to Ä¢¹½ÊÓÆµ for Level 3 and 4 support services
- Continuous measurement and management of partner service quality by Ä¢¹½ÊÓÆµ